Toyota Town London: The Leading London Toyota Dealer
Founded in 1970, Toyota Town has been proudly serving London, Ontario -- as well as Kitchener, Sarnia, St. Thomas, Exeter, Stratford, Windsor and beyond -- with an unrelenting focus on satisfying customers of our car dealership in London since 1970.
Our Toyota dealership in London, ON, is an authorized new and used Toyota dealer carrying the full new Toyota model lineup, as well as a vast selection of high-quality used cars -- including ToyotaTown Certified Cars, and Toyota Certified Used Vehicles.
Additionally, Toyota Town is an authorized Toyota Service and Genuine Toyota Parts location. This ensures we can provide you with everything from the proper factory-recommended maintenance, to parts, fluids and accessories designed to ensure the original performance of your Toyota.
An Award-Winner Amongst London, Ontario Car DealershipsWith so many London, Ontario car dealerships to choose from, it can be difficult to truly know which car dealership in London provides consistently high-levels of customer service, along with competitive pricing and a convenient experience. At Toyota Town, judging whether or not you wish to work with us is a little easier than most other London, Ontario auto dealers. Why?
One reason is that Toyota Canada has recognized our Toyota Service team with the Toyota Pride award on 10 different occasions. The Pride award is earned by Toyota dealer service departments whose customers report extremely high levels of customer satisfaction with both the quality of care they receive from our team, and the quality of work performed on their vehicle.
The staff at our London Toyota dealership has also earned Toyota Canada's Pinnacle award on four separate occasions. Similar to the Pride award, the Pinnacle award signifies excellence in customer service on a daily basis. Notably, we are the only Toyota dealership in London, ON to have won not only the Pride award, but also the Pinnacle award.
Toyota Town Service: Why Choose Us?In addition to an award-winning customer service experience, Toyota Town London believes you should choose us for Toyota service in London for the following reasons:
All of our technicians are factory-certified, ensuring your Toyota is being cared for only by knowledgeable professionals that surpass Toyota's high standards
We offer drive-through service lanes, so you can stay warm all year-round
We perform a courtesy inspection with every visit, so you can drive away with peace of mind
17 service bays make us the largest Toyota service location in London
Receive a free coffee or tea at our BrakeTime Cafe
Enjoy a complimentary car wash with each visit
- Complimentary shuttle service and wi-fi
If you're looking for other reasons to choose us for Toyota service, also consider our customer testimonials, and our winter tire supercenter.
Used Car Dealerships in London, Ontario: How We're Different
To the less-experienced shopper, it could appear that all used car dealerships in London, Ontario are the same -- offering "blowout" sales and "throwing in" anything they can to get you to drive home with a used car in London that may not be what you had in mind.
At our used Toyota dealership in London, the quality of our products and everyday competitive pricing speaks for itself. We carry a vast inventory of used and Certified used Toyotas, as well as other makes. And, our exclusive Toyota Town Certified Vehicle warranty provides you with used car coverage and peace of mind you simply won't find from other used car dealerships in London, Ontario.
So, if you're looking for used cars in London, or used cars in Kitchener, Sarnia, St. Thomas and beyond, make sure to visit Toyota Town. We'll make sure you drive home happy.
Toyota Town: Serving All Your London Toyota Needs
From a new Corolla in London to new winter tires, and everything in between, our Toyota dealership in London, ON has you covered. See why our sales, service and parts customers say we're the leading Toyota dealer in London, then contact us now for assistance. Toyota Town looks forward to helping you.
A Message from Our Vice President and General Manager
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! Established in the spring of 1970, Toyota Town has grown from an initial 16 full time employees to almost 100 employees today.
The challenge of the new millennium is the challenge of change. We are committed to providing our customers the highest level of quality products and services. We strongly believe that customer satisfaction is the key essential to our success. As part of our commitment to customer satisfaction we realized that the environment in which we interact with our customers had to also reflect the changes in today's fast paced world. Our growth and commitment to this has resulted in a move to our new state of the art 58,000 square foot dealership (shared with Lexus of London) at 1065 Wharncliffe Rd. S. London, Ontario N6L 1J9. We listened to our customers. The new facility features a double drive-thru for easy servicing, two shuttle vehicles, an automated car wash, 25 seat café with light snacks, wireless internet access, Parts boutique and accessory boards for customers to view and an eighteen (18) car showroom.
The commitment to satisfaction for both our customers and staff was also taken into account when we became one of the first dealerships in Canada to be ISO (International Standards Organization) certified to the level of 9001:2000. This allows us to provide a consistent repeatable process to our customers while providing a consistent message to our staff. We are constantly looking for ways to improve processes.
Toyota Town has now been recognized by Toyota Canada as a "Pride" dealer for the last five consecutive years. This places Toyota Town among the "best of the best" as this award reflects measurements such as customer satisfaction, Sales volumes and customer retention.
When considering an automotive purchase, we always welcome the opportunity to deliver the vehicle of your dreams and then ensure your ownership experience earns ToyotaTown your future consideration.
Vice President & General Manager